2016 Sustainability Report

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Stakeholder Engagement

We actively engage with stakeholders to better understand outside perspectives and priorities about our company and the industries and communities in which we operate. This engagement helps us improve our sustainable business practices and our company as a whole.

Each of our locations, businesses and functions is expected to effectively engage its stakeholders, whom we identify as those entities that can affect or be affected by our actions, objectives and policies. This engagement is conducted on an ongoing basis, and the following provides a snapshot of how we establish and maintain productive relationships with our key stakeholder groups.

PPG Engagement Strategy

Stakeholder Group Typical Engagement Activities
Employees
  • Companywide CEO-led webcast presentations and question-and-answer sessions
  • Daily intranet articles, a quarterly global employee magazine and regional publications
  • Regular employee communications from executives, business leaders and locations
  • Global employee communications survey
  • Training programs
  • Human Resources Service Center
  • Family-inclusive activities, such as open houses
  • Diversity councils
  • Wellness programs
  • Dispute-resolution programs
  • Global employee engagement surveys and initiatives
  • Open-door programs
  • Collective bargaining
  • Ethics hotline
  • Quality programs
  • Recognition events
Customers
  • Sales calls
  • Account management interaction 
  • Trade shows
  • Industry gatherings
  • Technical and application support
  • Training sessions and workshops
  • Company-owned stores
  • Distribution channels
  • Customer service call centers
  • Advertising and marketing communications
Suppliers

 
Investors and analysts
Government
  • Activities reported to select federal agencies
  • Visits to elected officials and agencies and international government officials
  • PPG’s employee political action committee
  • Government affairs website
  • Industry and trade association involvement
  • Plant tours and site visits for government officials
Philanthropies, nonprofits and nongovernmental organizations
  • PPG Foundation
  • Corporate charitable contributions, including dinners and events
  • Employee giving programs
  • Corporate Global Charitable Contributions Program (Asia Pacific; Europe, Middle East and Africa; and Latin America) 
  • China corporate social responsibility committee and program
  • Canadian charitable contributions and employee programs
  • Disaster response
  • One-on-one meetings and site visits
  • Sponsorships
  • News releases and publicity
  • Family programs
Residents of communities where PPG operates
  • Charitable giving programs
  • Site visits by community emergency services
  • Local sponsorships
  • Public education support and interaction
  • Community boards
  • Open houses and days
  • Community meetings and events
  • Community volunteerism
  • Community steering committees
  • Local media relations
  • Industrial park membership
  • Community advisory panels
  • Hazardous waste collection events
  • Chamber of commerce memberships
  • State or city industrial association memberships
  • Permit hearings

2016 Stakeholder Issues

Our locations actively engaged with their communities in 2016, with no significant issues arising during the year. We did continue to address a number of remediation issues that carried over from prior years, and details on each can be found in our 2016 Annual Report & Form 10K.
In 2016, The Guardian news organization published an article on labor practices at mica mines in India. Mica is commonly used in automotive coatings to reflect and refract light. While PPG was named in the article, our regular audits of our mica supplier’s operations indicated that the company was operating in compliance with our guidelines and all applicable labor laws as outlined in our Global Supplier Code of Conduct.
We met with our mica supplier to review its practices in ensuring compliance and also arranged for a third-party audit, which supported our findings that the company was complying with our guidelines.
One of our largest customers recognized us for our swift attention to the issue and open communications with customers.
In January 2017, we joined the Responsible Mica Initiative, which is working to eradicate child labor and unacceptable working conditions in the Indian mica supply chain.

Industry Engagement

We actively work with the following industry associations by maintaining board and other leadership positions:

In addition, we are an active participant in the RESPONSIBLE CARE® and COATINGS CARE® initiatives.

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Aerocron, Agilon, Aquabase, Aquacron, Bringing Innovation to the Surface, Colorful Communities, Deltron, Duranar, Enviro-prime, Envirobase, Global Refinish System, Hoba, INDX Stylized X Logo, PurAir, Nexa Autocolor, 2K, the PPG Logo, and Sunstorm are registered trademarks and Colorful Communities & Tree & Sun & PPG Logo, PPG Paints, PPG Paints Arena and Steelguard are trademarks of PPG Industries Ohio, Inc. Speedhide is a registered trademark of PPG Architectural Finishes, Inc. Vinimex and Comex are registered trademarks of Consorcio Comex, S.A. de C.V. Chromatic is a trademark of PPG AC – France. Responsible Care® and the ACC Logo are registered trademarks of the American Chemistry Council, Inc. Coatings Care and PaintCare are registered trademarks and the ACA Logo is a service mark of the American Coatings Association, Inc. Good Housekeeping and the GH Limited Warranty Seal are registered trademarks of Hearst Communications, Inc. LEED is a registered trademark of the U.S. Green Building Council. ENERGY STAR is a registered trademark owned by the U.S. Environmental Protection Agency. John Deere is a registered trademark of Deere & Company. FORTUNE and The World’s Most Admired Companies are registered trademarks of Time Inc. and are used under license. Domalux is a registered trademark of PPG Deco Polska Spolka z.o.o. WIN is a registered trademark of the Women’s Industry Network. Pittsburgh Penguins is a registered trademark of Pittsburgh Penguins, L.P. Responsible Mica Initiative Logo, The Guardian Logo, the Ethics and Compliance Initiative Logo, the European Council of Paint, Printing Ink and Artists' Colours Industry (CEPE) Logo, the Fipec Logo, the National Association of Manufacturers Logo, National Society of Black Engineers, NSBE, National Black MBA Association, and other third-party marks are property of their respective owners.